Privacy Policy – Swad E Lazeez

Effective Date: Jan, 30 2025

Website: swadelazeez.com

Introduction

Swade Lazeez Restaurant (“we”, “our”, or “the company”) is committed to protecting the privacy of our customers and users of our website, swadelazeez.com (the “Website”). This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it.

Information We Collect

We collect the following types of personal information from our customers:

Contact information: Name, address, email address, phone number
Payment information: Credit card or debit card information
Order history: Information about the food and drinks you have ordered from us
Feedback: Any feedback or reviews you provide about our products or services

How We Use Your Information

We use the information we collect to:

Process orders: We use your contact and payment information to process your orders for food and drinks.
Provide customer service: We use your contact information to respond to your inquiries, complaints, and other customer support requests.
Improve our products and services: We use your feedback and order history to improve our menu offerings and enhance the dining experience.
Marketing: We may use your contact information to send you promotional offers, discounts, and updates about our restaurant.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as:

Payment processors
Delivery services
Customer relationship management systems

These third parties are contractually obligated to maintain the confidentiality and security of your information and may only use it for the specific purposes authorized by us.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. We use industry-standard security protocols and technologies, such as SSL encryption and firewalls, to safeguard your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. We may retain your order history and other relevant information for a longer period for business and legal purposes.

Your Rights

You have the following rights with respect to your personal information:

Right to access: You may request access to and a copy of your personal information.
Right to rectification: You may request that we correct any inaccurate or incomplete personal information.
Right to erasure: You may request that we delete your personal information.
Right to restrict processing: You may request that we limit the processing of your personal information.
Right to object: You may object to the processing of your personal information for certain purposes, such as marketing.

To exercise any of these rights, please contact us using the information provided below.

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: swadelazeez@gmail.com
Phone: +91 9873422755
Address: Shop No – LG-13, Icon Leisure Valley, West, Techzone 4, Sector 2, Greater Noida, Uttar Pradesh 201307

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.