Shipping Policy for Swadelazeez Restaurant
Website: swadelazeez.com
Shipping Options
- Local Delivery: Available within a 5 Km radius of the restaurant.
- Nationwide Shipping: Offered for select menu items only.
Delivery Timings
- Local Delivery: Within 30-60 minutes of order placement.
- Nationwide Shipping: 2-5 business days, depending on location.
Delivery Fees
- Local Delivery: free delivery per order.
- Nationwide Shipping: Shipping rates calculated at checkout based on order weight, destination, and delivery speed.
Order Minimums
- Local Delivery: Rs 400 minimum order value.
- Nationwide Shipping: Rs 1000 minimum order value.
Packaging and Handling
- All orders are carefully packaged in insulated containers to maintain food quality during transportation.
- Dry ice or gel packs may be used in certain cases to preserve perishable items.
Returns and Refunds
- Due to the perishable nature of the food products, all sales are final.
- No refunds or exchanges will be given for orders that are canceled after they have been shipped.
- In the unlikely event of a damaged or missing item, please contact us immediately with a photo of the issue. We will investigate the matter and provide a resolution as soon as possible.
Contact Information
For any inquiries or order tracking information, please contact us at:
- Email: swadelazeez@gmail.com
- Phone: +91 9873422755
Please note that by placing an order, you agree to the terms and conditions of this shipping policy.